RealMe® is an All-of-Government service that provides authentication and online identification capability. Our purpose is to make it easier for New Zealanders to complete their online transactions with the Government and participating private sector organisations. Due to the nature of our mahi we have a range of social media accounts, each with its own specific creation and intended use. Our social media pages enable us to connect with the people we serve, share our stories, and highlight our mahi with the public.

We welcome feedback and ideas from our followers and will try to join these conversations where possible, however we can’t guarantee we will reply individually to every post. If you have an urgent query, please contact us directly. We may follow/like organisations and individuals that are relevant to our organisation. This does not imply endorsement or guarantee the accuracy of their information.

Your comments and feedback are important to us and we ask that you respect other people’s views while using / interacting with our social media pages. We may remove any posts that include:

•        Any explicit or unrelated content or personal information such as addresses, phone numbers, email addresses or other online contact details;

•        Commercial endorsements or promotion of any product, service or publication;

•        language or content that is defamatory, racist, sexist or discriminatory, insulting, offensive (including swearing and obscene or vulgar comments), or potentially harmful advice;

•        Content that is not accurate or relevant.

Comments or users that breach any of our terms may be removed and blocked from our pages.

­­If you have any feedback about RealMe® or a complaint about anything we publish on this page, please email

Contact our Help Desk on 0800 664 774 or email

All media enquiries must be directed to our media team on +64 27 535 8639 or