Contact centre helpdesk outage
Our helpdesk will be closed from 12.00pm to 5.30pm on Wednesday 9 September 2026. During this time calls to 0800 664 774 will not be answered. We apologise for any inconvenience this may cause.
Do I need a RealMe verified identity
If a service says ‘Log in with RealMe’, you may only need a RealMe login, not a RealMe verified identity. Check on Where to use RealMe.
Be you. Really.
A RealMe login lets you securely log in to government and other online services.
A RealMe verified identity lets you securely prove who you are online.
Real Access
RealMe login.
A RealMe login is a username and password that you can use for many government and other online services. It lets you securely log in to different services using the same username and password. You can create a RealMe login from the service you want to use.
The real deal
RealMe verified identity
A RealMe verified identity is an optional government-issued digital identity that you can add to your RealMe login by completing a few extra steps. Many services only need you to have a RealMe login, but some may ask for a RealMe verified identity if they need you to prove who you are online.
No doubt about it
A Government-grade service
For a decade now, RealMe has offered Government-grade login and identification verification services that New Zealand citizens and residents recognise and can absolutely trust. In an age of fakes and identity uncertainty, you can depend on the official identity credential from the New Zealand Government.
Know who you are dealing with
Partner with RealMe
If you’re a business or Government agency looking to help your customers and clients prove who they are and where they live, add RealMe to your online service. That way, your customers and clients can conveniently verify who they are online for all sorts of interactions. The RealMe login service enables people to access services offered by Government agencies.
Real answers
Talk to the team
If there’s anything you want to better understand about RealMe, contact our RealMe 24/7 helpdesk on 0800 664 774 or +64 4 462 0674.
If you’re interested in using RealMe in your business, email us at business@realme.govt.nz