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  • We know you’re interested in signing up for your Ministry of Health My Health Account using your RealMe verified identity. We are experiencing higher than usual volumes of calls and applications, which may cause delays.

    If you do not have a current RealMe verified identity or you need to access your My Covid Record urgently, sign up using your email address on the My Health Account website.

    If you need help with your RealMe login, please visit our Help page.

  • We are aware of some recent spam activity associated with our email verification process. If you receive an email code that you did not request, you can delete this.

    If you have a RealMe account, please log in to check your transaction history and update your details.

RealMe login

Your RealMe login is a single username and password you can use to securely access services online. 

You can use your RealMe login for both work and personal services. Your personal details are never shared with the organisation or service you log into.

When you start an online process that uses RealMe, you'll have the option to create your RealMe login, or log in if you already have one. If you don't have a RealMe login, it's best to create one from the service you want to use.

  • Only one username and password to remember
  • Use for both work-related and personal services

Find out where you can use RealMe

We care about your privacy and security

Using your RealMe login

You can use your RealMe login to:

  • apply for financial assistance from MSD
  • renew your passport
  • log into your Inland Revenue account
  • apply for a visa from Immigration NZ
  • access local council services
  • manage your company register details
  • manage your real estate licence
  • access the police vetting system

RealMe verified identity and address

Use your RealMe verified identity to prove who you are online. You can also verify your address, which allows you to provide proof of address online.

To create your verified identity you'll need a passport, birth or citizenship certificate or immigration document. If you apply with a NZ passport or citizenship certificate you'll have the option to take your own photo using the camera on your phone, laptop, tablet or desktop.  

If you apply using birth or immigration documents you'll need to get your photo taken for free at a participating photo store.

  • Only provide proof of identity and proof of address once​
  • New Zealanders living overseas can apply using their passport and take their own photo
  • You're in control of your personal information
  • Your verified identity is renewable after five years

Find out how to apply for or renew your RealMe verified identity and address.

Where you can use RealMe

Just a few of the organisations using RealMe login and RealMe verified identity:

See the full list of where to use RealMe

RealMe for business and government

RealMe makes it easier for people to access and use online services offered by both government and the private sector. The service has been created to build trust and confidence by adhering to New Zealand Government security, identity and privacy legislation.

For more information see RealMe for business​ or for detailed integration information go to RealMe for developers.

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