RealMe Help Desk - 24/7 

From New Zealand

0800 664 774

From Overseas

+64 4 462 0674 (charges apply)

Online Help

Enquire online 

Please note: You'll never be asked for your RealMe password.

We are aware of scammers advising people to get a photo taken for a verified identity. If you haven't applied for a verified identity and you are given an application number to go and get your photo taken and complete your application - you are being scammed. If you are not sure you can contact us on 0800 664 774. 


For help using RealMe® with these services (for all other individual enquiries call the RealMe Help Desk):

Companies Office

From New Zealand

0508 266 726

From Australia

1800 424 969 (toll free)

From outside NZ or Australia

+64 3 962 2602 (charges apply)

Work and Income (including Senior Services)

From New Zealand

0800 559 009

From Overseas

+64 9 913 0300 (charges apply)


From New Zealand

0800 88 99 00

From overseas

+64 4 917 3107 (charges apply)


If you're interested in implementing RealMe services in your business:


For integration projects and vendors see our developers website