Before you start

You can take your photo using the camera on your mobile phone, tablet, laptop or desktop computer.

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Make sure you:

  • are in a well-lit area with no shadows on your face
  • are in front of a plain background, with no people or objects behind you
  • are facing the camera
  • have a neutral expression with your mouth closed
  • are not wearing a hat, tinted or thick-rimmed glasses, or anything else that covers your face.

Your face must be fully visible, so don't wear a head covering unless it's for religious or medical reasons.

You can try up to 5 times to take an acceptable photo. If you're unsuccessful, you can either wait 14 days and start a new application, or get your photo taken for free at a RealMe partner store.

Find a RealMe partner store