How to renew
Log in to RealMe then follow the instructions to renew your verified identity.
1. Tell us about any changes
Tell us if any of your details have changed – for example, your name or gender.
2. Take a photo using your device
You'll need to take your photo using your device – just like you did when you applied. If you cannot complete the online identity check, you can get your photo taken at a RealMe partner store.
Tips for taking your photo online
3. Submit your application
We'll send you an email to confirm next steps.
Once you've submitted your application, processing takes up to 5 business days. We'll contact you if we need more information.