Kupu whakataki

Protecting your privacy when you use a verified identity is very important to the Department of Internal Affairs (DIA).

E aro ana tēnei tauākī tūmataiti ki:

  • te hono o tō tuakiri kua manatokona ki te ratonga RealMe
  • ngā pārongo ka kohia e mātou mō tō tuakiri kua manatokona
  • ngā hua o te kore e tuku i ngā pārongo e hiahiatia ana
  • te āhua o tā mātou whakamahi i ngā pārongo ka kohia e mātou
  • tā mātou tiaki i ō pārongo kia whita ai
  • tā mātou whakamahi pihikete
  • te ara kia uru atu koe ki ō pārongo whaiaro, me te whakatika

Ko ngā pārongo e kohia ana mō te tuku, mō te whakahou, mō te whakakore, mō te panoni rānei i ngā tuakiri kua manatokona, ka mahia e ai ki te Electronic Identity Verification Act 2012 (te Ture). I roto i te Ture, ka kīia he "tohu tuakiri ā-hiko" (electronic identity credential) te tuakiri kua manatokona.

I roto i tēnei tauākī tūmataiti, ka whakamahia e mātou te kīanga "ngā tuakiri kua manatokona" hei kōrero mō tētahi tohu tuakiri ā-hiko i tukua i raro i te Ture.

Ko te tuakiri kua manatokona ko tētahi wāhanga o te ratonga RealMe, ā, ka tukua ki a koe tētahi ara haumaru ki te hāpono i tō tuakiri ki ngā whakahaere e whakamahi ana i RealMe (e mōhiotia ana hei kaiwhakarato ratonga e whai wāhi mai ana).

Ina tono koe i tētahi tuakiri kua manatokona, ā, ka whakaae koe ki ngā ture whakamahi, ka tonoa koe kia whakaae ki te kohinga, ki te whakamahinga, me te puakanga hoki o ō pārongo whaiaro mō ngā take kua whakamāramahia i roto i tēnei tauākī.

Ngā tuakiri kua manatokona me te ratonga RealMe

Ko te ratonga RealMe ko ētahi pūnaha e whakahaerehia ana e DIA me ētahi atu kaiwhakarato.

Ko te Ratonga Manatoko Tuakiri tētahi o ngā ratonga e tukua ana mā RealMe. Ko tāna he tuku i te puna whaimana o te tuakiri e whakaaheingia ai koe ki te whakaū tuihono i tō tuakiri ki ngā kaiwhakarato ratonga e whai wāhi mai ana.

This diagram illustrates the Identity Verification Service.

Ngā pārongo ka kohia e mātou mō tō tuakiri kua manatokona

Te tukanga tono

Kohia ai e mātou ngā pārongo whaiaro i a koe ina tono koe kia tukuna tētahi tuakiri kua manatokona ki a koe, kia panonitia, kia whakahoungia, kia whakakorengia rānei.

We collect your personal information for these purposes.

  • To verify your identity.
  • To ensure you do not have more than one verified identity.
  • To keep your verified identity accurate and up to date.

Hei tono kia tukuna tētahi tuakiri kua manatokona, me tīmata ā-ipurangi koe i tētahi tono.

Kei roto i te puka ipurangi ngā pārongo e pā ana ki ngā hihira tuakiri me ngā hihira māraurau e herea ana i roto i te tukanga tono.

You will be asked to give certain information, depending on the identity record you choose to supply.

  • If you are relying on your New Zealand passport, we will collect your passport number and full name.
  • If you are relying on your New Zealand citizenship record, we will collect your citizenship certificate number and full name.
  • If you are relying on your Immigration information, we will collect your overseas passport number, visa or permit number, full name, date of birth, place of birth and gender.
  • If you are relying on your New Zealand birth registration, we will collect your full name, date of birth, place of birth, gender, parent 1/mother’s name and your parent 2/father’s name (if applicable).

Hihira whakaahua tono me te tuakiri

Ka kohia e mātou tētahi whakaahua matihiko mōu, i tētahi o ēnei:

  • where you choose to complete an identity check online, or
  • when you have your photo taken at one of the RealMe partner stores.

Ko tēnei whakaahua:

  • ka kitea i tō tohu, ā,
  • ka whakaaturia pea ki tētahi kaitaunaki tuakiri hei whakaū i tō tuakiri.

Ki te whiriwhiri koe ki te whakaoti i te hihira tuakiri ā-ipurangi, ka hopungia, ka whakamahia, ka rokirokitia whitatia ō whakaahua me te ataata/kapohanga o tō hihira tuakiri e ai ki te Tauākī tūmataiti – hihira tuakiri.

Ka whakamahia tō whakaahua matihiko mō te honohono āhukahuka i te kanohi aunoa, ka torohia e DIA hei arotake i tō tono, mō te whakaū kounga, mō ētahi atu mahi hoki hei tautoko i te Ratonga Manatoko Tuakiri.

Tērā pea ka whakamahia anō tō whakaahua me tō hihira hei whakamātautau anō i ngā pae mō te āhukahuka kanohi ine-koiora hei whakapai ake i tā mātou ratonga.

Te whakamahinga o te tukatuka ine-koiora

Ka whakamahia e DIA te hangarau āhukahuka kanohi mō te take o te manatoko i tō tuakiri, hei hihira hoki mēnā kei a koe ētahi atu mauhanga tuakiri i ā mātou pūnaha. Ka whakatairitea e mātou tō whakaahua ki ngā whakaahua o ngā tāngata kei a rātou tētahi tuakiri kua manatokona, tētahi uruwhenua rānei o Aotearoa. He wāhi ki ēnei hihira hei tiaki i tō tuakiri, hei karo hoki i te tinihanga.

Ka rokirokitia haumarutia tō whakaahua ki tā mātou pūnaha mō te honohono ā muri ake. Ka puritia tō tuakiri kua manatokona me tō whakaahua mō ngā tau 11 atu i te rā i whakakorea ai, i mōnehu ai rānei tō tuakiri kua manatokona, e ai ki ngā here o te ture.

Kaitaunaki tuakiri

Me mātua tuku mai e koe te tau uruwhenua o Aotearoa o tō kaitaunaki, te roanga o tōna ingoa, tōna rā whānau, tōna wāhi noho, tōna nama waea, tōna wāhitau īmēra, me te roa o tōna mōhio ki a koe.

Ka whakamahia ēnei pārongo hei manatoko i te kaitaunaki tuakiri ki tā mātou pātengi raraunga tuhinga hāereere.

Mā konei e:

  • hihiratia mēnā rānei kei te whakatutukihia e ia ā mātou here ki te tū hei kaitaunaki mō tō tono, ā,
  • tukua ai mātou ki te whakapā atu ki a ia hei manatoko i tō tuakiri, ina hiahiatia.

Ka tukua pea e mātou ngā taipitopito o tō tono ki tō kaitaunaki hei manatoko i tō tuakiri.

Ngā tuhinga

Mēnā ka herea koe ki te tuku mai i ngā tuhinga tūturu, i te tuakiri whakaahua rānei, ka tonoa koe ki te tuku i ēnei ki tētahi toa hoa patui o RealMe. Ka whakaahuangia ēnei tuhinga e te toa hoa patui o RealMe mō mātou, ā, ka tukuna mai ki a mātou me tō tono.

Te tiri pārongo

As noted in our terms of use, we may retrieve personal information relating to you from DIA or external agencies.

  • These checks are undertaken using identity-confirmation and approved information-sharing agreements, authorised by the Electronic Identity Verification Act and the Privacy Act 2020.
  • We will retrieve and check your personal information held by DIA and other agencies to verify your identity, keep your verified identity accurate and up to date, and ensure you do not have more than one verified identity.
  • Information may be obtained from DIA’s passports and citizenship databases; the Birth, Death, Name Change, Marriage and Civil Union registers; and immigration records held by the Ministry of Business Innovation and Employment (MBIE) under the Customer Nominated Services Approved Information Sharing Agreement. This can include your name, any name changes, date and place of birth, gender, photograph, application documents, and unique identifiers such as passport, citizenship, immigration, or birth registration numbers.
  • We may access alerts or warnings from DIA and MBIE immigration databases to confirm whether they relate to your identity.
  • If you supply a Kiwi Access card, firearms licence or driver licence, we will verify your details against records held by Hospitality New Zealand, the New Zealand Police or the New Zealand Transport Agency (NZTA). These agencies will confirm only whether information provided matches their records and may also advise us of the status of those records, such as whether a driver licence has expired. For driver licences, NZTA will provide us with a copy of your driver licence image for comparison.
  • We may obtain information at any time from DIA’s registers to ascertain whether changes are required to your identity, such as whether you are recorded as having died. In addition, the Registrar-General of Births, Deaths and Marriages may release restricted name change and restricted sex information to us for the express purpose of checking that you do not already have a verified identity issued to you in a different identity.
  • We will use your contact details for the purpose of communicating with you, either in relation to the application process or subsequently. We will remind you to renew your identity using the most recent application email address the Department holds for you from an application for either a New Zealand passport, New Zealand citizenship, or verified identity.

Ō pārongo tuakiri kua manatokona

Ina waihanga mātou i tō tuakiri kua manatokona, ka rokiroki mātou i tō ingoa, i tō ira tangata, i tō rā whānautanga, i tō wāhi whānautanga, i tō whakaahua hoki.

Ina whiriwhiri koe ki te whakamahi i te ratonga RealMe ki tētahi kaiwhakarato e whai wāhi mai ana, ka tukuna ētahi, te katoa rānei o ēnei taipitopito – engari i runga anake i tō whakaae mai.

Whakaahua

Hei wāhanga o tō tono, ka hopungia tō whakaahua, ā, ka rokiroki tahitia me tō tono.

Ka whakamahia e mātou tēnei whakaahua hei āwhina ki te whakaū i tō tuakiri mā te tūhono ki te whakaahua ka tīkina e mātou mai i ngā pātengi raraunga uruwhenua, kiriraraunga rānei a DIA, ki ngā pātengi raraunga hekenga a MBIE, ki te tuhinga tuakiri ka homai e koe, ki tō whakaahua tuakiri kua manatokona o mua rānei.

Ka rokirokitia te whakaahua i hopungia i roto i te tukanga tono mō te tūhonohono kotahi-ki-te-tini ā muri ake. Kāore mātou e rokiroki i te whakaahua ka tīkina e mātou i ngā pātengi raraunga uruwhenua, kiriraraunga, hekenga rānei i tua atu i te wā e hiahiatia ana mō te tūhonohono whakaahua. Ka hopukina, ka rokirokitia hoki tō whakaahua e ngā toa hoa patui o RealMe mō te roa e hiahiatia ana mō te whakarato i tēnei whakaahua ki a mātou te take.

Ngā hua o te kore e tuku i ngā pārongo e hiahiatia ana

Ki te kore koe e tuku mai i ngā pārongo e hiahiatia ana kua whakahuatia i runga ake nei, tē taea e koe te whiwhi i tētahi tuakiri kua manatokona hei manatoko ā-ipurangi i tō tuakiri.

Heoi anō, ka wātea tonu koe ki te tauhokohoko me te whiwhi ratonga i ngā kaiwhakarato ratonga e whai wāhi mai ana i roto i te taiao tuimotu. He mea kōwhiri te whakamahi i tētahi tuakiri kua manatokona.

Kia mōhio mai he hara te whakaputa kōrero teka, kōrero whakapōhēhē rānei, te tuku rānei i ngā ara tautohu tuakiri he parau, he tinihanga te hanga, he whakatapeha rānei ina tono ana i tētahi tuakiri kua manatokona.

Te whakamahinga o ngā pārongo ka kohia e mātou

Ka whakamahi mātou i ngā pārongo ka kohia:

  • hei tuku i tō tuakiri kua manatokona
  • mō ngā take tauanga
  • hei ārai me te whakahaere hoki i te tukunga o te kore e neke atu i te kotahi tuakiri kua manatokona mō te tangata kotahi
  • ina hāngai ana, hei manatoko i ngā taipitopito o te tangata i tukua ki ngā tono mō te tukunga, te whakahounga, te panonitanga, te whakakorenga rānei o tētahi tuakiri kua manatokona, ā,
  • hei kimi, hei ārai hoki i ngā whakamahinga tinihanga, turekore rānei o ngā tuakiri kua manatokona, o ngā ratonga hāngai rānei.

Te kohinga o ngā pārongo tauanga

Ina toro mai koe ki te pae tukutuku a RealMe, ka kohia pea e mātou ngā pārongo tauanga mō tō toronga, hei āwhina i a mātou ki te whakapai ake i tā mātou ratonga. He mea whakahiato, he mea whakamuna hoki aua pārongo. I roto nei:

  • ko tō wāhitau IP
  • ko ngā kupu rapu i whakamahia e koe
  • ko ngā whārangi i uruhia e koe i tā mātou ratonga me ngā hono i pāwhiritia e koe
  • ko te rā me te wā i toro koe ki te ratonga
  • ko tō pūnaha whakahaere (hei tauira, Windows XP, Mac OS X)
  • ko te momo pūtirotiro pae tukutuku e whakamahia ana e koe (hei tauira, Microsoft Edge, Mozilla Firefox), me
  • other incidental matters, such as screen resolution and the language setting used.

Te whakamahinga o te pārongo tauanga

Ka kitea ngā pārongo tauanga i kōrerotia i runga nei e ngā kaiwhakahaere pae tukutuku me ētahi o ngā kaimahi DIA mā ngā taputapu tātari pērā i Google Analytics.

Whakamahia ai pea ngā pārongo i kohia i tō tono ki te tātari tauanga me te pūrongo mō ngā take o te whakapainga ratonga me te whakahaerenga pakihi. Ka whakamahia anake ngā pārongo whaiaro ina noho waiwai ana ki ēnei take.

Te whakamahi tuihono i tō tuakiri kua manatokona

Ki te whiriwhiri koe ki te whakamahi i tō tuakiri kua manatokona ki te ratonga tuihono a tētahi kaiwhakarato e whai wāhi mai ana, ka tukuna anō koe ki RealMe hei takiuru.

Ina takiuru koe ki te ratonga RealMe, ka tukuna mai he tau motuhake ki a mātou. Ka whakamahia e mātou taua tau hei tirotiro aunoa mēnā kua tū mai tō tuakiri kua manatokona.

Kātahi ka tīkina e te ratonga RealMe tō tuakiri kua manatokona, ka uia koe mēnā e whakaae ana koe kia tukuna ō pārongo tuakiri ki te kaiwhakarato ratonga e whai wāhi mai ana. Kātahi ka tukuna anō koe e te ratonga RealMe ki te kaiwhakarato ratonga e whai wāhi mai ana, ā, kua tukuna atu ō pārongo tuakiri ki a rātou.

Mēnā ka whakaae koe ki te tiri i ō pārongo tuakiri kua manatokona ki tētahi ratonga e whai wāhi mai ana i mua i te whakaoti i tō tono i te tuakiri, ka tohatoha aunoa te ratonga RealMe i tō tuakiri ki te ratonga e whai wāhi mai ana ina oti ana te whakaae i tō tuakiri kua manatokona.

Atu i tērā kāore a DIA e whakaatu i ō pārongo whaiaro ki tētahi atu whakahaere, ki te kore e herea, e whakaaetia rānei e te ture. E kore mātou e whakamahi i ō pārongo mō te whakatairanga, mō tētahi atu take rānei.

Tō mauhanga mahi

Hei wāhanga o ō pārongo RealMe, ka mauhangatia e mātou ngā wāhi i whakamahia ai e koe tō tuakiri kua manatokona, tae atu ki te wā me te rā i whakaaturia ai ō pārongo ki tētahi kaiwhakarato ratonga e whai wāhi mai ana.

He tino mārō te whakahaere i te urunga ki aua pārongo e te Ture. Kāore mātou i te pupuri i ngā pārongo mō te tauwhitinga i mahia e koe ki ngā kaiwhakarato ratonga.

Ina whai mana ana, ina mōnehu ana rānei tō tuakiri kua manatokona, e āhei ana koe ki te tiro ki tō mauhanga mahi mā tō pūkete RealMe, hāunga te āraitanga o tēnei nā ngā take hangarau, whaitake rānei.

Kei roto hoki i tō mauhanga mahi ngā pārongo mō ngā wā i uru atu ai ā mātou kaimahi, ētahi atu tāngata whai mana rānei ki tō mauhanga tuakiri kua manatokona, ki tō pūkete mahi rānei (hāunga ngā horopaki whāiti, pērā i te wā e whakahāwea ai tētahi tewhatewha i te tuku i te urunga ki aua pārongo, mō ngā take hangarau rānei).

Haumarutanga

He hātepe ā mātou hei ārai i te ngaronga, me te urunga, te whakamahinga, te whakarerekētanga, te whakaaturanga, te whakamahinga hē rānei e turekore ana o ō pārongo, e hāngai ana ki ngā tikanga mahi pai me ngā here o te ture me ngā kaupapa here e hāngai ana.

Ka whakarite hoki mātou ko te hunga kua whakamanatia anake e whai ana i ētahi tūranga motuhake, me ētahi whakaaetanga urunga motuhake, ka taea te tiro i tō tuakiri, i ō pārongo hāngai-tauwhitinga rānei e pā ana ki te tauwhitinga, ā, mō ētahi take motuhake e hāngai ana anake.

Use of Cookies

Mā te whakamahi i tō tuakiri kua manatokona ka puta he pihikete wātū (kāore e pūmau) ka kitea e koe i tō pūrere. Ko tōna ingoa ko: JSESSIONID.

Ka pau te wā o tēnei pihikete ina kati koe i tō pūtirotiro, ā, kāore e rokirokitia ngā pārongo whaiaro e taea ai koe te tautuhi.

Te uru atu me te whakatika i ō pārongo whaiaro

Ina mana ana tō tuakiri kua manatokona, ka taea e koe te tiro me te whakahaere i ō taipitopito tuakiri kua manatokona mā te pae tukutuku RealMe.

Oti ana tō takiuru mā te ratonga takiurunga RealMe, ka āhei koe ki te:

  • tiro i ō pārongo tuakiri kua manatokona e puritia ana e mātou
  • tiro i tō hītori tauwhitinga/mahi tuakiri kua manatokona (atu i ētahi horopaki whāiti, pērā i te whakahāwea i tētahi tewhatewha, nā te tuku urunga ki tērā, mō ngā take hangarau rānei)
  • whakakore i tō tuakiri kua manatokona
  • whakahou i tō tuakiri kua manatokona, ā,
  • tono kia hurihia tō ingoa, tō ira tangata rānei i tō tuakiri kua manatokona.

Ngā tika mō te urunga me te whakatikatika

I raro i te Electronic Identity Verification Act, kei a koe te tika ki te uru atu me te tono i a mātou ki te whakatika i ō pārongo whaiaro.

Mena kei te hiahia koe ki te kite i ngā pārongo whaiaro e puritia ana e mātou e pā ana ki tō whakamahinga o tō tuakiri kua manatokona, ki te hiahia rānei koe ki te tono whakatikatika, ā, kāore e taea e koe te pēnei mā te pae tukutuku RealMe, tēnā whakapā atu ki te Taupaepae Āwhina RealMe.

Mā te Taupaepae Āwhina koe e tuku ki ā mātou kaimahi, ā, ka hiahia pea rātou ki te hāponotanga o tō tuakiri i mua i tā rātou āhei ki te tuku i ēnei pārongo ki a koe.

Ki te kitea e koe e hē ana tētahi, ētahi rānei o ō pārongo tuakiri kua manatokona, tēnā whakapā mai ki tā mātou Taupaepae Āwhina i te wā tino tata ka taea. Tērā pea me tuku koe e te Taupaepae Āwhina ki te wāhanga o DIA e tika ana, ki te tari rānei nāna ngā pārongo i tuku atu ki a koe.

Mēnā he āwangawanga āu e pā ana ki tō tūmataiti, tēnā whakapā mai ki a mātou.

The Privacy Officer
Department of Internal Affairs
PO Box 805
Wellington 6140

Īmēra: privacy@dia.govt.nz

Ki te kore koe e rata ki tā mātou urupare, ka taea e koe te whakapā atu ki Te Mana Mātāpono Matatapu.

Office of the Privacy Commissioner
PO Box 10 094
Wellington 6140

Email: enquiries@privacy.org.nz

Te porowhiu i ō mauhanga tuakiri kua manatokona

Ina mōnehu tō tuakiri kua manatokona, ina whakakorehia rānei, ka puritia e mātou ō mauhanga tuakiri kua manatokona (tae atu ki ō pārongo tuakiri kua manatokona, ki tō whakaahua, ki tō mauhanga mahi hoki) mō tētahi wā kua whakaritea i raro i te Electronic Identity Verification Act me ōna waeture.

Oti ana taua wā, ka muku mātou i ō mauhanga tuakiri.

Ki te whakahoutia e koe tō tuakiri kua manatokona i roto i taua wā, ka whakahohehia anō e mātou tō tuakiri kua manatokona o mua kia taea ai e koe te whakamahi tonu i tērā ki ngā kaiwhakarato ratonga e whai wāhi mai ana kua pāhekohekotia ai e koe i mua.

Ki te tono koe i tētahi tuakiri hou i muri i te mutunga o te wā pupuri, me kawe pea mātou i ētahi atu mahi hei manatoko i tō tuakiri.