RealMe Help Desk - 24/7
From New Zealand
0800 664 774
From overseas
+64 4 462 0674 (charges apply)
Online help
Please note: You'll never be asked for your RealMe password.
We are performing maintenance on the RealMe verified identity service on Sunday 17 May 2026 from 7.30am to 4pm.
You will not be able to apply for, manage or use your RealMe Verified Identity during this time.
We apologise for any inconvenience this may cause. The RealMe Login service is not impacted and can be used as usual.
From New Zealand
0800 664 774
From overseas
+64 4 462 0674 (charges apply)
Online help
Please note: You'll never be asked for your RealMe password.