RealMe Help Desk - 24/7
From New Zealand
0800 664 774
From overseas
+64 4 462 0674 (charges apply)
Online help
Please note: You'll never be asked for your RealMe password.
Due to a planned outage the RealMe verified identity service will be unavailable from 7am on Sunday 2 August 2026 to 6pm on Sunday 2 August 2026.
The RealMe login service can be used as usual. We apologise for any inconvenience this may cause.
From New Zealand
0800 664 774
From overseas
+64 4 462 0674 (charges apply)
Online help
Please note: You'll never be asked for your RealMe password.